Posts tagged digital cable

uVerse – Phase 1

Gearing up for the uVerse installation this October 14th, I received the first call for the Exterior Line Tech. David called at 8:30 AM this morning, to come over to check all exterior cabling, and trace the signal from the block box to the house, and to take bandwidth measurements in insure everything was set for the interior installer on Wednesday.

After a few checks, a brand new external junction box, and a walk down the street to verify distance (500ft to block box); everything checks out. I measure in at 65MB total upgradeable available bandwidth, currently set to 25 MB down, 2MB up to my house.

David was top notch, and we are the absolute 1st uVerse customers in our neighborhood, so I’ve got a bit of a warm fuzzy thus far, especially since my history with AT&T is a bit tainted.
Tune back in on Wednesday for a full update on the uVerse installation experience. I’ll try to snap a few pictures too.
woot!
PS – It’s nice to see that AT&T sent out a real AT&T tech, instead of a contractor. Not sure if the is common with uVerse, but it was the first thing I noticed.

TO uverse or not too uverse.

That is the question?
I’ve been looking into AT&T Uverse as a possible replacement for Comcast in JAX, FL.
Now I have to admit, Comcast isn’t my favorite cable company, but their service works. I have a very minimum amount of outages. (I believe this year, we’ve had 3 outages lasting more then 30 minutes.)
And with their bundled service, you get a discount..
On the other hand, they are over priced, which somewhat negates any package discount you get, and their support is subpar at best. (I’d get better support from a brick wall.)

SO, I have a question. Does anyone else have Uverse, and have any feedback on their service? (Posted in BroadbandReports Forums.)